Return Policy
You may return merchandise to
Nighthawk by first class mail,
UPS or Fed EX to our return
center. The customer is
responsible for paying return
shipping costs unless the
product is damaged, defective,
or an incorrect item. All
returns must be made in original
condition and include all
accessories. You will receive a
credit for your purchase only if
it meets the criteria below.
30-Day Return Period
Thirty days from the date
merchandise was received you may
receive a refund of the original
purchase price of the item.
Exceptions
The following items are not
returnable or refundable:
Labor
Items that are abused
If the original item is opened and is damaged or defective, or if
an incorrect item was shipped,
you may exchange or receive
credit for these items. Please
see details below (Damaged,
Defective or Incorrect Items
section).
Items that have been modified in
any way from their original
state.
Restocking Fee
A 10% restocking fee will be
charged on opened parts or
accessories. A 50% restocking
fee will be charged on special
order parts or accessories.
These fees apply unless the item
is defective or damaged, you
received the wrong item, or the
fee is prohibited by law.
Missing Item or Damaged Product
Fee
A missing item or damaged
product fee will be charged for
any product missing the original
box, packaging material,
contents, accessories and/or
manuals (i.e., any product not
in "like new" condition).
Damaged, Defective or Incorrect
Items
If you return a damaged,
defective or incorrect item by
mail to Nighthawk you will
receive a credit. You may then
choose to purchase a replacement
item online or by contacting a
sales representative. To make
sure we have your product in
stock, call us toll free at
877-268-4867.
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